FAQ
- What is the Extended Warranty Program?
Our Extended Warranty Program rewards customers who share their needle felted petsculptures on social media with a free extended warranty. To participate, post a photo or videoof your pet sculpture on one of the supported social media platforms using the hashtag#Meetcosmos within two months of receiving the product.
- Which social media platforms can l post on to qualify for the extended warranty?
You can post your Meetcosmos on Facebook, instagram, TikTok, YouTube, Twitter, orReddit. Be sure to use the hashtag #Meetcosmos and set the post to public so we canfind and verify it.
- How do l claim my extended warranty?
If you ever need to claim your extended warranty outside the normal coverage period, justprovide the link to your qualifying social media post when you reach out to us. We'll verify thepost and, if it meets the requirements, we'l gladly extend your warranty. lf you don't need tomake a claim, there's no need to do anything else! Simply share your post within the requiredtime limit, and enjoy peace of mind for 5 years.
- What does the extended warranty cover?
Anything! We're here to help you with any issues that may arise with your Meetcosmos! Ourmain goal is to ensure you're happy with your needle felted friends. Please note that shippingfees may apply for certain services. just reach out to us, and we'll do our best to work togetherand find a solution.
Terms And Conditions
1.The extended warranty is valid for customers who share a public post on social media with the hashtag #Meetcosmos within two months of receiving their Meetcosmos products.
2.The post must be public and visible to us for verification purposes.
3. The extended warranty duration is 5 years from the date of delivery.
4.Meetcosmos reserves the rioht to modiy the tems of the Extended Waranty Program at any time, at our sole discretion. Any decisions made by Meetcosmos regarding the program and its parameters are final and binding.
