Return Policy
Your happiness is important to us! If you are not completely satisfied with your Meetcosmos, please contact us at support@meetcosmos.net within 7 days of receiving your item. We will do our best to address any concerns or issues you may have.
However, due to the custom-made nature of each Meetcosmos and the significant time and care invested in creating your unique portrait, we do not accept returns.
If you would like additional modifications, you may ship your Meetcosmos back to us at your own expense, and we will gladly make the desired changes to ensure it meets your expectations.
Thank you for understanding and supporting our handmade process!
Order Payment & Cancellation Policy
To secure your place on our waiting list, full payment of the total price is required at the time of booking. This ensures we can dedicate time and resources to creating your custom portrait.
Once we have started working on your order, cancellations are no longer possible, as significant time and materials have already been invested in creating your unique portrait.
We truly appreciate your understanding and support, as each portrait is a handcrafted, one-of-a-kind piece made with care and attention to detail.
